Our Privacy Policy

If you have any questions about our privacy policy please reach out to our team directly.

Personal data we collect and why it is collected:

We collect your personal data when you use our contact form or live chat, and this is for the sole purpose of following up with your request. We do not sell your private data to any third party, and we respect your privacy.

How we secure your PII from unauthorized users:

Your PII (Personally Identifiable Information) is secured in transit using SSL (which uses industry standard encryption), and your data at rest (i.e. where it is stored) is also protected from unauthorized access.

How long do you keep all user submitted data?

We keep all user submitted data for reference purposes, but you are free to contact us and request the deletion of any Personally identifiable information (PII). Please use the contact form and include the reason for the request.

What activities are tracked, and our cookie policy:

We use Google Analytics to track various activities on our website, such as dwell time, page depth, page visits, actions taken, etc. We also use cookies for remarketing purposes, such as to show ads on FB based on actions taken.

How we share information with service providers:

In order to deliver our service to you, we may share information related to a treatment with verified Solid O2 centres. However, this will be conveyed to you, and we will only share information that is needed for your treatments.

Is it possible to request deletion of all my details?

Absolutely, we will be happy to check our records to see if we have anything saved. The process is very easy, just use the contact form and include some information that we can use to search our databases (name, etc.).